Webinar
The evolution and future of digital customer experience 2024
February 28th
11:00 a.m. EST US & Canada
4:00 p.m. WEST UTC+0 Lisbon, London
18:00 UTC+2 Kyiv
Webinar
The evolution and future of digital customer experience 2024
February 28th
11:00 a.m. EST US & Canada
4:00 p.m. WEST UTC+0 Lisbon, London
18:00 UTC+2 Kyiv
Event is for
Digital Marketers
Business Owners
Customer Success Managers
The following will be covered:
- How the internet disrupted traditional business marketing models.
- Technological advance. The rush for the ‘killer app’.
- Societal changes. Have we changed as humans and customers?
- The advance of AI. How intelligent is it?
- Pushback. The law and human resistance.
- Where will it lead? Predictions.
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Certificate of attendance
For all participants after the event
Speaker
Nigel T Packer
Digital Customer Experience Consultant and Trainer
Nigel T Packer is also an author and business speaker. For over twenty-six years he has used his extensive knowledge and broad range of experiences to engage, educate and entertain business audiences across the UK, Europe, and the USA.
His subject expertise includes digital customer experience optimisation, digital customer experience journey mapping, e-Business strategies, effective website development, and International digital business strategy.
Nigel heads a consultancy practice: PelaTis Online Ltd.
EVENT ORGANISER
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